Stop losing jobs Because you couldn't answer the phone.
You're on a roof. The phone rings. It goes to voicemail, and they call the next company. I install business systems that catch what your phone drops, then I run the system for you.
Free. You keep the report either way.
Example: a missed call
Sits next to the software you already run
Where the jobs leak
You're paying for leads that leak out.
Most home service shops in Lancaster County aren't short on calls. They're short on conversations with leads, quotes that get chased, and customers who heard back before the competition returns their call.
What slips through today
- A call rings out while you're on a job. Most callers don't leave a voicemail. They dial the next number on Google.
- A web or Google inquiry sits for three hours. Whoever answers first usually gets the job.
- A $6,000 quote goes out and nobody calls back. Not because they said no. Because the office was busy with today.
What catches it
- Missed-call text-back. Every unanswered call gets a text in seconds, with a link to book.
- Lead follow-up. Every inquiry gets a response in under a minute, and a polite nudge until someone replies.
- Quote follow-up. Every open estimate gets a check-in on day 2, day 7, and day 21, then it stops.
Plus, when you want them
How it works
Find the leak. Stop the leak. Watch it every month.
Find the leak
I call your shop like a customer, submit your web form, and hand you a one-page report showing what's leaking and what it costs. Free. You keep it either way.
Stop the leak
A fixed-scope install. Done is defined on day one, not somewhere around month four.
Watch it every month
The system gets watched, not set up and forgotten. You get one page a month showing what it caught.
You can stop after the audit. The report's still yours.
What doesn't change
Your dispatch software stays exactly where it is.
Next to it, not on top of it
Housecall Pro, Jobber, ServiceTitan: I sit next to it, not on top of it. The problem usually isn't the software. It's that nobody ever turned on the half of it that chases your quotes.
Not replacing anyone
This catches what she physically can't: when she's on the other line, at lunch, or after five. It makes her look better, not replaceable.
Everything comes back to you
You get every contact, every message, and every workflow within 14 days. That's in the contract, not a promise.
Who it's for
Built for shops where the owner still answers the phone.
Lancaster County trades, 3 to 12 people
HVAC, plumbing, electrical, roofing, restoration, garage doors, pest control, landscaping and tree, and remodeling shops in Lancaster County. Usually 3 to 12 people, with the owner still answering the phone from the truck.
Probably not for you if
- You want more leads. That's an ad problem, and I don't do ads.
- You want to pay on results. I don't price that way.
Start with a free Leak Audit.
- Call, text, or email me your shop and your number.
- We pick a time.
- I call your shop like a customer first, then we talk.
No pitch. We'll figure out whether this is even worth doing for you.